The most complete Customer Experience Suite for Shopify.
Tickets, shared inbox, reviews, CRM and unlimited human live chat, free forever. Add AI agents whenever you want. It doesn't just answer. It sells.
Status
Category
Moderation
Support (9)
Retour produit · Commande #1042
Suivi de livraison #1041
Demande de facture
Taille EU 44 indisponible
Problème de paiement
Casque Studio défectueux
Question sur le Parfum Éclipse
Demande de remboursement
Suivi commande livrée #1040
Retour produit · Commande #1042
Bonjour, je souhaite retourner les Sneakers Aura commandées la semaine dernière. La taille ne convient pas.
Camille Roy · il y a 35 minBonjour Camille ! J'ai initié votre retour pour la commande #1042 (Sneakers Aura EU 42). Vous recevrez une étiquette de retour par email sous 24h.
Automatically resolved by the AI agent
Status
Category
Moderation
Support (9)
Retour produit · Commande #1042
Suivi de livraison #1041
Demande de facture
Taille EU 44 indisponible
Problème de paiement
Casque Studio défectueux
Question sur le Parfum Éclipse
Demande de remboursement
Suivi commande livrée #1040
Retour produit · Commande #1042
Bonjour, je souhaite retourner les Sneakers Aura commandées la semaine dernière. La taille ne convient pas.
Camille Roy · il y a 35 minBonjour Camille ! J'ai initié votre retour pour la commande #1042 (Sneakers Aura EU 42). Vous recevrez une étiquette de retour par email sous 24h.
Automatically resolved by the AI agent
One suite, every customer touchpoint.
Live chat, shared inbox, tickets, reviews, loyalty, CRM and analytics, native and connected, run by your team and, when you want, by your AI agents. On top of Shopify, never instead of it.
Every ticket solved by your team, or by AI.
Unlimited human live chat, a shared multichannel inbox and tickets, free forever with unlimited seats. Switch on the Support Agent when you want AI to answer.
Live chat, email, WhatsApp and social in a single queue, for your whole team.
Widget on your Shopify theme, shared inbox, no per-seat or per-conversation billing.
When the Support Agent reaches its limit it opens a ticket, notifies your inbox in real time and hands over with the full context.
First-response time, resolution rate, satisfaction.
A CRM wired to your Shopify orders.
Every customer has a complete profile: Shopify orders, conversations, reviews, loyalty points and segments, included in the free plan.
Shopify orders, support conversations, emails and AI interactions in a single timeline.
Group by purchase behavior, LTV, recurrence or acquisition channel.
Collect, moderate and reply to product reviews, tied to each customer profile.
Points, tiers and rewards, tied to each profile and usable by the AI agents.
Reviews that sell, collected on autopilot.
Post-purchase requests, moderation and replies, included in the free plan. Add the Reviews Agent to reply 24/7.
Automatic email requests after delivery.
Approve, answer and flag reviews from one queue, or let the Reviews Agent do it.
Collect, moderate and reply from Reponse; display on your product pages stays with your Shopify reviews app (Judge.me).
Negative reviews reach your inbox before they reach your store.
A loyalty program your customers actually use.
Program, tiers and referral included in the free plan; the Loyalty Agent awards points on your Shopify orders and re-engages dormant customers.
Awarded automatically on your Shopify orders once the Loyalty Agent is on ($69/mo). Program, tiers and referral included in the free plan.
Bronze, silver, gold: define thresholds and perks in minutes.
Reward customers who bring their friends.
Spot dormant customers and let the Loyalty Agent win them back.
KPIs, not empty dashboards.
Response time, resolution rate, satisfaction, reviews and AI-assisted revenue: the metrics that matter, in real time, with no setup.
KPIs updated continuously: conversations, resolution rate, orders, conversion rate.
Support, live chat, reviews and AI agents in a single dashboard.
See which agents and channels generate the most value.
Native Google Tag Manager, CSV export and analytics webhooks.
Status
Category
Moderation
Support (9)
Retour produit · Commande #1042
Suivi de livraison #1041
Demande de facture
Taille EU 44 indisponible
Problème de paiement
Casque Studio défectueux
Question sur le Parfum Éclipse
Demande de remboursement
Suivi commande livrée #1040
Retour produit · Commande #1042
Bonjour, je souhaite retourner les Sneakers Aura commandées la semaine dernière. La taille ne convient pas.
Camille Roy · il y a 35 minBonjour Camille ! J'ai initié votre retour pour la commande #1042 (Sneakers Aura EU 42). Vous recevrez une étiquette de retour par email sous 24h.
Automatically resolved by the AI agent
Status
Category
Moderation
Support (9)
Retour produit · Commande #1042
Suivi de livraison #1041
Demande de facture
Taille EU 44 indisponible
Problème de paiement
Casque Studio défectueux
Question sur le Parfum Éclipse
Demande de remboursement
Suivi commande livrée #1040
Retour produit · Commande #1042
Bonjour, je souhaite retourner les Sneakers Aura commandées la semaine dernière. La taille ne convient pas.
Camille Roy · il y a 35 minBonjour Camille ! J'ai initié votre retour pour la commande #1042 (Sneakers Aura EU 42). Vous recevrez une étiquette de retour par email sous 24h.
Automatically resolved by the AI agent
Click a capability to pin the highlight.
Status
Category
Moderation
Support (9)
Retour produit · Commande #1042
Suivi de livraison #1041
Demande de facture
Taille EU 44 indisponible
Problème de paiement
Casque Studio défectueux
Question sur le Parfum Éclipse
Demande de remboursement
Suivi commande livrée #1040
Retour produit · Commande #1042
Bonjour, je souhaite retourner les Sneakers Aura commandées la semaine dernière. La taille ne convient pas.
Camille Roy · il y a 35 minBonjour Camille ! J'ai initié votre retour pour la commande #1042 (Sneakers Aura EU 42). Vous recevrez une étiquette de retour par email sous 24h.
Automatically resolved by the AI agent
Status
Category
Moderation
Support (9)
Retour produit · Commande #1042
Suivi de livraison #1041
Demande de facture
Taille EU 44 indisponible
Problème de paiement
Casque Studio défectueux
Question sur le Parfum Éclipse
Demande de remboursement
Suivi commande livrée #1040
Retour produit · Commande #1042
Bonjour, je souhaite retourner les Sneakers Aura commandées la semaine dernière. La taille ne convient pas.
Camille Roy · il y a 35 minBonjour Camille ! J'ai initié votre retour pour la commande #1042 (Sneakers Aura EU 42). Vous recevrez une étiquette de retour par email sous 24h.
Automatically resolved by the AI agent
Interactive preview.
Sold by AI. Served by your humans.
One widget: the Ambassador sells 24/7, your team takes over whenever needed, unlimited and free. Specialist agents come on top at $69/mo.
Ambassador Agent
AI sales advisorThe best salesperson, available 24/7 across all channels. It understands intent, recommends, builds the cart and hands it to Shopify checkout, just like an in-store advisor would.
- Qualifies the visitor and adapts its pitch in real time
- Recommends the right products, in context
- Builds the cart and suggests the right bundle
- Applies the live campaign and promo code
- Hands the cart to Shopify checkout, in one tap
- Captures leads and recovers abandoned carts
Six specialist agents, on top of the Ambassador.
Each one has a precise mission and runs on its own. Add the ones you need at $69/mo each, or get all seven, Ambassador included, with Reponse All-in at $299/mo.
Support Agent
Resolves tickets autonomously, in context with Shopify orders, and hands over to your team when needed.
Reviews Agent
Collects post-purchase reviews, replies and flags alerts.
Loyalty Agent
Awards points, manages tiers and re-engages dormant customers.
Marketing Agent
Orchestrates email automations and AI-personalized campaigns across channels.
Fulfillment Agent
Tracks parcels, warns customers about delays and answers "where is my order?" before it becomes a ticket.
Analytics Agent
Monitors KPIs, benchmarks agent performance and generates weekly insight reports.
Every resource (product, cart, order, ticket) is a tool agents execute over open protocols. Checkout stays on Shopify.
for the full CX suite and human live chat, forever
seats and human conversations, no per-seat or per-ticket billing
AI agents at $69/mo each, all included in All-in at $299/mo
Product capabilities, not marketing promises. Book a demo to see them live.
Free forever. Pay only for the AI agents you switch on.
The full CX suite and unlimited human live chat at $0, with unlimited seats. Add AI agents at $69/mo, one at a time or all at once.
- Full CX suite & unlimited human live chat
- Unlimited seats, free forever
- AI agents at $69/mo, +2,500 AI conversations/mo each
- All 7 agents with Reponse All-in at $299/mo
Install the widget on your Shopify store in minutes. Free forever, no credit card.