Loyalty — Redeem
Redeem loyalty points for a contact.
1 min readLast updated Sep 18, 2026
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Overview
Deducts points from a contact's balance according to the workspace loyalty program, optionally against a specific order.
Authentication
This endpoint requires a Bearer token. Include your workspace API key in the `Authorization` header.
Authorization: Bearer <your_api_key>Request
**POST** `/v1/loyalty/redeem`
Body parameters
| Name | Type | Required | Description |
|---|---|---|---|
contact_id | string (uuid) | ✅ | The contact redeeming points. |
points | number | ✅ | Points to redeem. |
order_id | string (uuid) | ❌ | Order to apply the reward to. |
Response
json
{ "redeemed_points": 500, "discount_value": 5.00, "remaining_balance": 700 }SDK example
typescript
await reponse.loyalty.redeem({ body: { contact_id: contactId, points: 500 } });