One plan. Every AI agent at work from day one.
$0 a month and a 14-day trial, up to 500 AI tasks. After that, you only pay for what the AI does, on your Shopify invoice.
Reponse
The complete CX suite and every AI agent, for your whole team
+ $0.05 per AI task after the trial
AI agents
Included without limit
Prices in US dollars, added to your Shopify invoice and converted to its currency. Nothing to enter, and you cancel in one click, at no cost.
Frequently Asked Questions
01How does pricing work?
One plan, $0 a month. A 14-day trial, up to 500 AI tasks: every AI agent works and nothing is billed, and if your store reaches 500 AI tasks sooner, the AI hands over to your team until the trial ends. Then each AI task costs $0.05, from the first one, added to your Shopify invoice in US dollars, within the monthly budget you set.
02What counts as an AI task?
One piece of work an AI agent completes: a conversation it leads with a shopper, however many messages or actions it takes (an order found, a return started, an address changed, points used, a checkout link), a ticket it sorts and drafts a reply for, a review it moderates and drafts an answer to, a help article it drafts. Reading your store, sorting, summaries and anything your team does itself never count.
03How much will I pay?
It depends on what the agents do for you. As a guide, once the trial is over, a store with $250.0K in yearly sales pays about $28 a month, $1.0M about $54, $5.0M about $117 and $20.0M about $227. At the end of the trial, Reponse proposes a monthly budget from what the agents did.
04What happens when my budget is reached?
Nothing is billed beyond it. The AI hands over to your team until next month, and live chat, tickets and everything else keep working. You change the budget whenever you want, in the app.
05Is there a commitment or a fee on my sales?
Neither. Reponse never takes a share of your sales, and you cancel in one click from your Shopify admin, with no notice and no fee.
06Is my team's work billed?
No. Human live chat, unlimited seats, tickets and email, the public help center, reviews, loyalty and referral and the Reponse block on the Shopify customer page are included without limit. Only the work of the AI agents is counted.