Reponse for Shopify
Included in the free plan · AI agent with Reponse Flex ($0/mo plus usage) or All-in ($99/mo)

Support that starts every reply for you.

Tickets, returns, order questions: the support agent triages each ticket and drafts the reply with your real order data. Your team reviews, edits and sends.

Reponse.ai LogoReponse Store

Camille Roy #128

Customer online · Asked for a person

OpenResolve

Hi, I'd like to return the Aura Sneakers I ordered last week. The size doesn't fit.

Camille Roy · 35 min ago · Read
Internal note

Exchange approved: the label goes out today.

Alex M.02:40 PMEditDelete
Reponse assigned the ticket to Alex M.
Reply to customerInternal note

The customer sees your reply right away · Your reply pauses the AI

Write your reply to the customer…

Send

Camille Roy #128

Customer online · Asked for a person

OpenResolve

Hi, I'd like to return the Aura Sneakers I ordered last week. The size doesn't fit.

Camille Roy · 35 min ago · Read
Internal note

Exchange approved: the label goes out today.

Alex M.02:40 PMEditDelete
Reponse assigned the ticket to Alex M.
Reply to customerInternal note

The customer sees your reply right away · Your reply pauses the AI

Write your reply to the customer…

Send
Interactive preview: explore the module in the real dashboard.
01

Triage on arrival

Each ticket gets a category, a priority and a one-line summary as soon as it arrives, so the urgent ones surface first.

02

Replies drafted for your team

Drafts the reply from your policies, your store content and the customer's actual orders and tracking. Nothing goes out without a human.

03

Your team stays in charge

Assignment, internal notes and urgent escalation: the agent prepares, your team decides.

Plugged into your Shopify store

Shopify orders synced: the customer context is already there
Order status and tracking next to every ticket
Shared inbox: tickets, tags, canned responses, assignment
Replaces

No per-seat or per-resolution billing: tickets are free, AI comes with All-in (2,000 AI conversations a month included, then $0.05 each).

Run it in parallel, compare, then cut the redundant app.

The rest of the suite.

Every module shares the same customer memory as this one. The suite is free forever; the AI agents come with Reponse Flex at $0/mo plus usage, or all together with All-in at $99/mo.

Install it on your store.

Free forever, no credit card. Or a 15-minute demo: we plug it into your catalog, live.